This is a zoom event
Register to attend via zoom here

The Open Court Principle and the Use of NDAs in Air Passenger Complaints
This talk examines efforts by airlines and the federal government to limit passengers and the media from discussing legally binding decisions in air passenger complaints, including the reasons and evidence behind them.

Openness in judicial and quasi-judicial proceedings is a right protected by the Charter. That right has come under pressure in recent years, not only through airlines’ use of non-disclosure agreements with passengers, but also through a 2023 amendment to the Canada Transportation Act. The amendment imposes confidentiality on evidence, reasons and decisions in air passenger complaints, preventing passengers from discussing how their cases were resolved. The provision is now the subject of a Charter challenge.